Easy.Tools
EyeView - the communication tool that connects
-
worldwide, anytime, anywhere there's an Internet connection.
Reduce overall support costs,
improve customer relations, finally an Internet based communication
interface and trouble-shooting solution which makes cents.
Whether it's a presentation,
training session, a support call, or attending to your customers installation
needs; Easy.Tools EyeView is the right solution.
With Easy.Tools EyeView using
our 256 Bit AES secure connection, anytime, around the world and around
the clock to your existing customer, partner or even your family and
friends.
Offer your customers the support
they expect, a quick, secure and efficient communication interface which
displays your commitment to providing the support your customers demand.
Some of your
advantages are:
- Screen transferring with low bandwidth on any resolution
- Remote control with small respone time
- 256-Bit AES encrypted, secured data connection
- HTTP-Client for tunnel junctions both behind firewalls and also
possible for direct connection over port 4663 (incoming at the advisor).
- At the customers side, EyeView never tries to act as a server.
- Support for HTTP-authentication
- Very small exe-file (both the customer- and the master module are
smaller than 500 KB), which is usable without installation.
- Automatic scroll function at the client
- Switch the viewing direction (you can show your screen to your partner)
- During initialization you have the possibility to choose between
advisor- and presentation mode.
- "Show-only-mode": At the presentation mode, the show-only-mode is
standard. Your partner can cancel the transaction by pressing the
F11-Key!
- Removal of the partner-desktop settings per keystroke - only the
taskbar will be shown. The background wallpaper etc. will not longer
be shown on your window.
- Detection of an inactive windows-session
- Quickly switch between fast and high-resolution color modes.
- Automatic enabling of the clipboard - text, data, how serial codes,
scripts etc. can be transferred fast and efficiently.
- Drag & Drop file transfer - you can copy files to or from your
partner computer per Drag & Drop. The files will be automaticly
packed before transferring. Additionally, this process can be cancelled
at any time.
- During presentation mode, the screen view of the viewer can be shown
- The EyeView status window doesn't disturb - it hides automatically!
- Automatic reconnection after unexpected short-term connection-loss.
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