Security
Will my data be secure?
Yes.
At teamspace, we back up all data on a daily basis. This is then stored
independently from the original server and kept for a minimum of seven
days. All our servers have two mirrored discs, which contain the same
data and constantly update one other. If one disc fails, the other will
instantly take over.
How can I be sure that only I can access my data?
Simple
- you have your own personal login with team ID, your user name and a
password known only to yourself. You can change your user name and
password yourself and as often as you like. Your access data is sent to
your e-mail account. No one else can obtain your password, including
the team leader and our staff. Therefore, privacy and security is
considered paramount.
What do I do if I accidentally delete an item, file or the entire team?
You
should report the mistake to our support staff as soon as possible.
Assuming we are notified of the problem within seven days, we will be
able to recreate the lost data or team by using our back up resources.
How is data transmission over the Internet secured?
We
strongly recommend using SSL-encryption. This is an option when using
teamspace, but should be made mandatory by each team leader for the
entire team. Only if technical difficulties for some members prohibit
the use of SSL-encryption throughout the team should the SSL option not
be used.
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