Example: Groupware Enterprise Server at BMW Germany
The
BMW Advanced Training division was seeking an enterprise solution that
would provide a platform for regular communication and interaction
without the necessity of face-to-face contacts between the trainer and
trainee. The collaboration needed to take place in a collective,
virtual environment. The deciding factors for choosing teamspace of 5
POINT AG as BMW’s collaboration tool was among other things the easy
implementation and the high user-friendliness of 5 POINT's solution. It
enabled BMW employees to use teamspace without the need for special
training, which made the transition to working with a collaboration
tool much easier.
The BMW Group in Munich has
used the teamspace Company Server License since 2001. The server is
installed at the data processing center of 5 POINT AG in Frankfurt,
Germany. BMW and their partners access their teamspace via Internet.
Support and maintenance is provided by 5 POINT AG. Regular updates
ensure BMW are fully updated regarding any changes to the teamspace
product.
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The main way teamspace is used at BMW is in advanced training within
the human resources division. In the context of Blended Learning,
teamspace is used in a range of seminars and workshops to enable a
close tutoring of each trainee by the facilitators after the initial
training is completed. Furthermore, teamspace provides trainees with
easy access to all relevant information relating to the training. Apart
from advanced training, our product is used in every part of the
company where internal projects with one or more external partners have
to be coordinated. One example is the R&D division, where BMW
employees use teamspace to collaborate effectively with partners from
different suppliers. Currently, circa 100 working groups are using teamspace at BMW.
This was achieved without actively promoting the new tool. Word about
the product simply spread via referral. Employees who previously used
teamspace for a project or training program continue to use it
themselves and recommend it to others. In spite of the abundance of
users at BMW, an average of just 4 to 5 support requests are generated
each week regarding the teamspace application, further evidencing the
user friendliness and reliability of our unique solution.
Download: Success story teamspace at BMW 137 KB
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